Privacy Policy

Effective Date: February 28, 2026

At NeXturea IT Solutions (“Company”, “we”, “our”, or “us”), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our NeXturea Gym Management Application (“App” or “Service”). By installing, registering, or using our App, you consent to the practices described in this policy.

1. Information We Collect

We may collect both personal and non-personal information from you to provide and improve our services.

• Personal Identification Data: Name, email address, phone number, business name, and billing information submitted during registration or payment.
• Usage Data: App activity logs, feature usage statistics, and performance analytics to enhance user experience.
• Technical Data: IP address, browser type, device identifiers, and operating system details collected automatically for system optimization.
• Communication Records: Queries, feedback, or support emails you send to our customer support team.

2. How We Use Your Information

We process your information only for legitimate business purposes, such as:

• To maintain and improve our Gym Management App’s performance and security.
• To personalize your dashboard and provide location-relevant features.
• To send transactional communications, such as service notifications or subscription updates.
• To provide technical support, resolve issues, and respond to feedback.
• To comply with legal or regulatory obligations when necessary.

3. Data Security and Storage

We implement industry-standard security protocols including HTTPS encryption, secure storage, and restricted data access to protect your personal data. Although we take robust precautions, no data transmission over the Internet can be guaranteed to be 100% secure. Users are encouraged to maintain good password hygiene and ensure account confidentiality.

4. Data Sharing and Disclosure

We respect your trust and will never sell or rent your personal data. However, we may share limited data with:

• Service Providers: Trusted third parties assisting in hosting, cloud storage, or payment processing, bound by strict confidentiality agreements.
• Legal Authorities: Only when required by law, court order, or regulatory request.
• Business Transfers: If NeXturea merges or undergoes acquisition, relevant data may be transferred under the same privacy commitments.

5. Cookies and Analytics

Our web dashboard may use cookies and analytics tools to understand user behavior and improve usability. Cookies do not collect personal data and can be disabled via your browser settings.

6. Data Retention

We retain personal data only as long as it is needed for the purposes stated in this policy or as mandated by law. Once the retention period expires, your information is securely deleted or anonymized.

7. Your Rights

You have the following rights regarding your personal data:

• Access and review of your personal information.
• Request correction of inaccurate or incomplete data.
• Request account deletion or data removal from our records.
• Withdraw consent to data processing (where applicable).

To exercise your rights, please email us at support@nexturea.com.

8. Links to Third-Party Services

Our App may include integrations or links to third-party websites and APIs (such as payment gateways or cloud analytics tools). These third-party services operate independently and are governed by their privacy policies. We encourage you to review them before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect improvements or legal requirements. The latest version will always be available on our official website www.nexturea.com and within the App.

10. Contact Us

For questions, feedback, or privacy-related concerns, contact us at:

NeXturea IT Solutions
Pune, Maharashtra, India
Email: support@nexturea.com